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    Support

    TIS Team

    The TIS Guide to Services highlights the services offered by our department, and our FAQ covers some common questions. Additionally, the Ed. Tech team has a variety of resources on their website.

    Support Contacts

    All schools have a technician assigned. Please check with the school office to submit a work order. 

    Technology Help Desk

    helpdesk@mdusd.org 

    Work Order System

    (925) 682-8000 x 4105

    Aeries – aerieshelpdesk@mdusd.org

    AESOP – aesophelpdesk@mdusd.org *

    B+ - bplushelpdesk@mdusd.org

    Clever-  cleverhelpdesk@mdusd.org *

    EADMS- eadmshelpdesk@mdusd.org *

    Google- googlehelpdesk@mdusd.org

    iReady- ireadyshelpdesk@mdusd.org *

    SEIS – mishelpdesk@mdusd.org *

     

    *supported by another department

    Technology Classes

    Mt. Diablo Unified School District

    1936 Carlotta Dr.
    Concord, California 94519
    (925) 682-8000 Phone

    map

    The Mt. Diablo Unified School District prohibits discrimination, harassment, intimidation, and bullying based on actual or perceived ancestry, age, color, disability, gender, gender identity, gender expression, nationality, race or ethnicity, religion, sex, sexual orientation, actual or potential parental, family, marital status, or association with a person or a group with one or more of these actual or perceived characteristics. Questions, concerns or complaints regarding compliance with Title IX student issues, please contact the Title IX Compliance Officer, Michael A. Jimenez, Assistant Superintendent High School, at 1936 Carlotta Drive, Concord, CA 94519, by phone (925) 682-8000, or email at jimenezma@mdusd.org. Questions, concerns or complaints regarding compliance with Title IX employee issues, please contact the Executive Director of Personnel, Lisa Murphy Oates, at 1936 Carlotta Drive, Concord, CA 94519, by phone (925) 682-8000, or email at murphyoatesl@mdusd.org. Questions, concerns or complaints regarding harassment, discrimination, intimidation and bullying, please contact the Equity Compliance Officer, Jennifer Sachs, Executive Director of Instructional Support, at 1936 Carlotta Drive, Concord, CA 94519, by phone (925) 682-8000, or email at sachsj@mdusd.org. 

     

    Mt. Diablo Unified School District 1936 Carlotta Drive, Concord, California 94519, Phone (925) 682-8000 , www.mdusd.org

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