Support
The TIS Guide to Services highlights the services offered by our department, and our FAQ covers some common questions. Additionally, the Ed. Tech team has a variety of resources on their website.
Support Contacts
All schools have a technician assigned. Please check with the school office to submit a work order.
Tech Support for Families
Please contact your SCHOOL SITE directly for support.
Employee Technology Help Desk
(925) 682-8000 x 4105
We are checking voicemail and email during the school closures. Please leave a message with your contact information if we do not answer.
Aeries – aerieshelpdesk@mdusd.org
AESOP – aesophelpdesk@mdusd.org *
CAASPP - caaspphelpdesk@mdusd.org *
Clever- cleverhelpdesk@mdusd.org
EADMS- eadmshelpdesk@mdusd.org *
Google- googlehelpdesk@mdusd.org
iReady- ireadyhelpdesk@mdusd.org *
SEIS – mishelpdesk@mdusd.org *
*supported by another department
